Consignment Software Too Slow

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A computer 'processor' (CPU) is the electronic circuitry that performs tasks of basic arithmetic, logic, control and input/output.

Processing speed is measured as a clock rate. Unless your processor is old, it may be listed on this current chart of processors. If it is so low on the totem pole that it can't be found, it's probably time for a modern computer.

Over time, software programs have become more complex, requiring faster processors. Windows 10 on a 64-bit machine now requires a minimum of 2GB of RAM. Users of computers with meeting minimum requirements should expect minimal performance.

Right click on the Taskbar at the bottom of the monitor screen. Choose Task Manager and click on the Performance tab. Put that screen side by side with a program that requires some processing. Run the process in the program. If the CPU maxing out, it's time for a new computer.

There are two parts to Resell4.me: The program itself and the FoxPro database to which Resell4.me relates and interacts.

As the number of records of consignors, inventory, sales, invoices and disbursements increase so does the size of the FoxPro database. The 'speed' of the software remains the same. The increasing size of the amount of data in the FoxPro database increases the amount of time the computer processor (not Resell4.me) requires to look through more records, make calculations with more variables and present lengthier displays of information.

It's important to note that the actual software (Resell4.me) has little to do with how long a processor takes to sift through thousands of records. To prove the point, make a backup of the current database and use the data-store option under Utilities in Resell4.me to load the sample database (containing only a few records). Perform some of the functions that are taking too much time with the working database and observe that those same functions are very fast using the sample database.

An IT person or our tech department can delete old inventory records but old sales, invoice, consignor and disbursement records must remain so as to keep current calculations correct. Removing old inventory records will show some improvement but nothing's going to resolve the issue of poor performance as much as a new computer with a fast processor designed to handle today's bigger demands.

It is possible to fiddle with the current computer for some improvement in speed. The best approach, rather than spend hours trying to clean it up (or paying someone to do it) might be to back up all data, and use Restore This PC, reinstall Resell4.me and only any other programs needed at your place of business - including a commercial-grade anti-virus program.

"At some point, an older processor will reach its maximum capability, and when that starts to happen, the computer - not the software - will begin 'locking up', 'freezing' and otherwise take eons to process the simplest of requests."

Windows also has never been efficient at recovering from sleep or hibernation, especially on laptops and doubly so on laptops running on battery. Look for power-saver settings in the Control Panel and set monitor and disk to 'never' sleep.

Frequently Asked Questions

Why is my consignment software running slow or freezing?

Consignment software slows down primarily because the computer processor — not the software itself — struggles to search through a growing database of consignors, inventory, sales, and invoices. As records accumulate over years of operation, the CPU takes longer to process queries. Upgrading to a faster computer is typically the most effective solution.

How can I tell if my computer is causing my consignment software to freeze?

Right-click the Taskbar, open Task Manager, and click the Performance tab. Run a function in Resell4.me while watching CPU usage — if it maxes out at 100%, your processor is the bottleneck, not the software. As a further test, load the sample database (under Utilities) and run the same function: if it is fast with few records, the database size is the cause.

Can deleting old inventory records speed up consignment software?

Deleting old inventory records provides some improvement in speed, but sales, invoice, consignor, and disbursement records must be retained to keep current calculations accurate. The most significant performance gains come from upgrading to a modern computer with a processor designed to handle today's larger databases.

How much does Resell4.me consignment software cost?

Resell4.me starts at $49/mo for Essentials (or $1,470 one-time) and $89/mo for Professional (or $2,670 one-time). It is cloud-based and works on any modern device — which means a newer computer running Resell4.me will perform significantly faster than an aging machine running any legacy software.

Does Windows sleep or hibernation affect consignment software performance?

Yes. Windows has historically been inefficient at recovering from sleep or hibernation, especially on laptops running on battery power. Setting your monitor and disk to never sleep in Control Panel power settings can prevent many freezing incidents that users mistake for software bugs.